Technical support
Web Help Desk - Report a problem, view the status of a help request you have logged, view all the help requests you have logged & edit your contact details.
Using Web Help Desk- Guide to using the Web Help Desk.
Contact your LITE (Local Information Technology Expert)
Remote Help Desk Assistance for Windows Users
Forms for IT services - Forms for accessing the services of ArtsIT, including FTP access, personal laptop usage.
Support websites - Including links to Information Services' Technology Services website and external websites we use and recommend for everything IT.
Frequently asked questions - FAQs about Virus's, spam, software, desktop problems and security.
How to connect to fileservers and Printers - Windows, Mac OS X or Mac OS 9
Support policies and charges - Support overview, ArtsIT schedule, questions and answers regarding support.